as long as you have - Guest- under your name... = you are NOT registered = we can't do anything, since technically you don't have an account.
You can also just make a new account, make sure you register, follow the activation link, and this time make it:
Nutty [SNOW]
so we don't have to *adjust* it for you.
either way... I hope you get it all sorted out.
You say you had an account before... do you remember the name of that account?